AI Voice Receptionist - 24/7 Automated Phone Support | IntelliAIScale

AI Voice Receptionist

24/7 automated phone support that handles 1000+ calls per month with intelligent routing, appointment booking, and HIPAA-compliant workflows

HIPAA Compliant PHIPA Ready GDPR Aligned PCI Secure
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What It Does

24/7 Call Handling

Never miss a call again. Our AI receptionist answers every call instantly, routes urgent cases to staff, and handles routine inquiries autonomously.

Smart Appointment Booking

Automatically schedules appointments based on availability, sends confirmations, and reduces no-shows with intelligent reminder sequences.

Intelligent Call Routing

Triages calls by urgency and type, routing emergencies to on-call staff while handling routine questions through AI responses.

HIPAA/PHIPA Compliant

Built with healthcare privacy regulations in mind, ensuring all patient communications meet strict compliance requirements.

How It Works

1

Call Intake

AI answers calls instantly, captures caller information, and determines the purpose of the call through natural conversation.

2

Smart Processing

AI processes requests, accesses scheduling systems, verifies information, and makes intelligent routing decisions.

3

Action & Follow-up

Completes booking, sends confirmations, schedules reminders, or seamlessly transfers to human staff when needed.

Key Capabilities

Multi-language support (English, French, Spanish)
EHR/EMR integration (Epic, Cerner, AllScripts)
Calendar synchronization (Google, Outlook, custom)
SMS and email confirmation workflows
Emergency call escalation protocols
Call recording and transcription
Real-time analytics and reporting
Custom hold music and messaging

Proven Results

65%
Reduction in No-Shows
30+
Hours Saved Weekly
95%
Patient Satisfaction
24/7
Availability

Frequently Asked Questions

How quickly can the AI Voice Receptionist be implemented?
Implementation typically takes 2-3 weeks, including system integration, staff training, and custom workflow setup.
Is it HIPAA/PHIPA compliant?
Yes, we implement compliant workflows and can execute Business Associate Agreements with vendors where applicable. We're not a covered entity but support compliant processes.
Can it integrate with our existing phone system?
Yes, our AI works with most major telephony providers and can integrate with existing PBX systems, VoIP services, and phone numbers.
What happens if the AI can't handle a call?
The system intelligently escalates complex or emergency calls to human staff with full context and call history for seamless handoffs.
How much does it cost?
Pricing varies based on call volume and features. Most practices see ROI within 2-3 months. Contact us for a customized quote.

Ready to Transform Your Phone System?

Join hundreds of practices saving 30+ hours weekly with AI Voice Receptionist

Call +1 289-819-3433